We know privacy policies are usually the last thing anyone wants to read, but the information in this one genuinely matters. It explains exactly what data Six Gems collects from Pakistani players, why we collect it, how we store it, who we share it with and what your rights are. We have written it in plain language — no legal maze.
All Six Gems data transfers are encrypted end-to-end with SSL. Your information never travels in plain text.
Six Gems does not sell your personal data to any third party — ever. Full stop.
You can request, correct or delete your data at any time by contacting support@sixgems.net.
You choose which cookies Six Gems uses on your device — essential only, or optional analytics and marketing.
Six Gems Entertainment Ltd ("Six Gems", "we", "us", "our") operates the online sports betting and casino platform available at sixgems.net. Six Gems is the data controller responsible for the personal information of all registered players, including those accessing the platform from Pakistan.
This Privacy Policy explains how Six Gems collects, uses, stores, protects and — in limited circumstances — shares the personal data of its users. It also outlines your rights as a data subject and how to exercise them. This policy applies to all Six Gems services including the sportsbook, live casino, virtual sports, card games and all associated features accessed via any device.
If you have any questions about how Six Gems handles your data before or after reading this policy, contact our Data Protection team at: privacy@sixgems.net
Plain language summary: Six Gems is responsible for your data. We handle it carefully and in accordance with our obligations. If something here is unclear, email us and we will explain it in plain Urdu or English.
Six Gems collects personal data from you in three main ways: information you provide directly when registering or using the platform, information generated automatically by your use of the platform, and information provided by third parties involved in verifying your identity or processing your payments.
Six Gems does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, health information or biometric data beyond what is strictly required for identity verification of adult Pakistani players.
We do not store full payment card numbers. Card details for Visa/Mastercard transactions are handled directly by our PCI-DSS certified payment processor. Six Gems stores only a masked reference number. Similarly, Six Gems does not store your Easypaisa or JazzCash PIN at any point.
Six Gems uses the personal data it holds about you only for the purposes listed below. We do not use your data for any purpose that would be unexpected to you as a reasonable Six Gems user.
Six Gems processes your personal data on the following legal bases:
Six Gems does not sell your personal data to any third party. We share data with external parties only where strictly necessary for the categories below, and only under data processing agreements that require those parties to protect your information to the same standard as Six Gems.
We do not share with advertisers or data brokers. Six Gems never provides your personal data to advertising networks, data brokers, affiliate marketing companies or social media platforms for their own commercial use.
Because Six Gems handles real PKR transactions, the security of your financial data is treated with the highest priority on our platform. The following specific protections apply to payment-related data:
Six Gems retains personal data only for as long as is necessary for the purpose for which it was collected, or for as long as required by applicable law. The following retention schedule applies to the main categories of data we hold:
After the applicable retention period, personal data is securely deleted or anonymised so it can no longer identify you. Anonymised aggregated data (for example, total betting volume statistics) may be retained indefinitely for business analysis.
Six Gems uses cookies and similar technologies (such as local storage and pixel tags) to operate and improve the platform. A cookie is a small text file stored on your device when you visit a website. Cookies are not viruses — they cannot execute code or access other files on your device.
Six Gems uses four categories of cookies:
You can also control cookies through your browser settings. Note that disabling essential cookies will prevent you from logging in to Six Gems or placing bets. Changes to your cookie preferences above are saved to this browser only — they do not affect other devices.
Six Gems may send you promotional emails, SMS notifications and in-app messages about new features, bonuses, PSL betting promotions and other Six Gems offers — but only with your prior consent.
No spam guarantee: If you have opted out of marketing, Six Gems will remove you from all promotional lists within 7 days. If you receive a marketing message after opting out, contact support@sixgems.net and we will investigate immediately.
Six Gems is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If a Six Gems account is found to have been registered by a minor, it will be immediately closed, all data associated with it will be deleted beyond what is required by law, and any balance will be reviewed and returned to the payment source where possible.
If you are a parent or guardian and believe your child has created a Six Gems account, contact us immediately at privacy@sixgems.net with details. We will close the account and delete the data within 48 hours of verification.
Age verification is mandatory: Every Six Gems account undergoes age verification. Players who cannot verify their age will not be able to deposit, place bets or withdraw funds. This protects minors and is non-negotiable.
As a Six Gems user, you have the following rights in relation to your personal data. To exercise any of these rights, contact privacy@sixgems.net with your registered email address and a clear description of your request. Six Gems will respond within 30 days in most cases.
These rights belong to you — we are obligated to honour them
Request a copy of all personal data Six Gems holds about you. We will provide it in a clear, structured format within 30 days — free of charge for the first request each year.
If any data Six Gems holds about you is inaccurate or incomplete, you can ask us to correct it. We will update the record within 5 business days and confirm the change to you.
Request deletion of your personal data where it is no longer necessary for the original purpose and no legal retention requirement applies. Note: financial transaction records may be retained for legally mandated periods.
Ask Six Gems to pause processing of your data — for example while you contest its accuracy or object to its use. During restriction, Six Gems may only store the data, not use it.
Receive your personal data in a machine-readable format (CSV or JSON) so you can transfer it to another service if you wish. This applies to data you provided and which we process by automated means.
Object to Six Gems processing your data for direct marketing at any time — we must stop immediately. You can also object to processing based on legitimate interests, and we will assess whether our interests override yours.
All requests should be sent to privacy@sixgems.net with your registered email address. We will acknowledge within 48 hours.
Six Gems takes the security of Pakistani players' personal data seriously. The following technical and organisational measures are in place to protect your information at all times:
Despite these measures, no internet-based service can guarantee 100% security. You also have a role to play — use a strong, unique password for your Six Gems account, never share your login credentials, and contact us immediately if you notice any suspicious activity on your account.
Six Gems may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or the services we offer. When we make significant changes, we will:
Minor changes that do not materially affect your rights — such as formatting corrections or clarifications that do not change how we process your data — may be made without advance notice. The current version of this policy is always available on this page.
Continued use of Six Gems after the effective date of an updated policy constitutes your acknowledgement of the changes. If you disagree with an update, you should close your account before the effective date and contact us to exercise your data rights.
For any questions, requests or concerns about how Six Gems handles your personal data, reach out to our Data Protection team through the following channels:
Our support team handles queries in both English and Urdu. If your query relates specifically to data protection and you want a response in Urdu, please mention this in your email and we will arrange it.
We aim to respond to all privacy-related requests within 48 hours for acknowledgement and within 30 days for a full resolution. If your request is complex or requires third-party verification, we will notify you within 30 days and provide a revised completion timeline.
Privacy is not a checkbox for us — it is part of how Six Gems was built
Six Gems has never sold player data to a broker, advertiser or third-party commercial entity. Every Pakistani player's data stays inside the Six Gems ecosystem — used only to run your account and improve the platform.
From the moment you enter your details in the Six Gems registration form, your data is encrypted at 256-bit SSL — the same standard used by Pakistan's largest commercial banks. Everything stays encrypted in transit and at rest.
Only you can move money in or out of your Six Gems account. Withdrawals require verified payment accounts in your name. Staff cannot initiate transactions on player accounts under any circumstances.
Six Gems will never send you promotional messages without your consent. And when you opt out, we remove you from all marketing lists within 7 days — no dark patterns, no re-adding you without permission.
Six Gems keeps your data only as long as legally necessary. When the retention period ends, data is securely deleted or anonymised. We publish our exact retention schedule in this policy — no vague "as long as needed" language.
Questions about your data? Our support team is available around the clock. Data access requests, correction requests and deletion requests are handled by a dedicated team — in English or Urdu, whichever you prefer.
Six Gems protects your personal data with the same care we bring to sports odds and PKR payments. Register free, deposit via Easypaisa or JazzCash from Rs 500, and bet on cricket, football and more — knowing your data is in safe hands.
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